2021 Global Decisioning Report
Experian’s 2021 Global Decisioning Report covers the credit risk decisioning landscape in a post-pandemic era. We surveyed more than 9,000 consumers and 2,700 businesses worldwide, revealing some interesting insights, with key areas of focus for lenders as they navigate today's complex lending and credit landscape.
This year’s report highlights how:
- APAC consumers and businesses have experienced a shift in financial situations since the start of the pandemic
- The changing credit and lending landscape: the importance of credit risk management and the need for lenders to have a comprehensive understanding of the risk and opportunity of their portfolio, as well as visibility into changes of customer profiles.
- How lenders can implement a digital-first approach to the consumer experience and credit risk management process
- Best practice in navigating the complexities of today’s credit landscape
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