Experian eKYC
Verify the identity of your customers, suppliers and partners, faster and more accurately online
Onboard your customers with peace of mind within minutes
Experian eKYC is an identity verification solution that enables you to onboard your customers in just a few minutes.
Powered by artificial intelligence and data from Experian Bureau and CCRIS, Experian eKYC ensures customer information gets verified faster, at higher accuracy and security, with superior fraud detection to reduce financial risks to your business.
Reduce manual processes, save costs.
Increase efficiency for your business.
Seamless onboarding experience.
Safeguard from online fraud by detecting fraud early in the onboarding process.
Accurate and secure identity verification
Comprehensive data extraction
Once the front and back of ID documents (either MyKad or a Malaysian driving licence) are captured, the following data is extracted via optical character recognition (OCR) and verified for authenticity:
- Personal data: name, address, IC number
- Electronic chip
- Visual checkpoints: photo, ghost image, flat, logos, signature patterns and emblems
Real-time ID verification
Experian eKYC verifies the extracted customer information against Experian's leading credit bureau data built over 25 years and CCRIS data.
As the machine learns over time, it becomes more accurate and increases its fraud detection capability exponentially.
Facial recognition checks
Facial recognition checks are performed on three levels to determine if the person’s self-portrait matches the ID captured.
- Similarity check: ID photo matches the user’s selfie
- Validity check:
- Selfie is real and not taken from a screen or a photo
- No filter applied
- Age difference between photo and selfie within acceptable range
- Face is present and fully visible
- Certified liveness check: Perform liveness detection using iProov certified 3D selfie technology
Experian eKYC Plus: Even quicker and easier application
With our easy off-the-shelf solution, you can give your customers the convenient option of applying for multiple financial products directly from your website. This web-based KYC process helps you to digitalise your operations, making the entire process more efficient.
Ready e-Form hosted on Experian website
All you need to do is embed that URL on your website, and applicants will be routed to us for onboarding.
Get your digital lending solution up in weeks, not months, so you can expand your customer base and bring down application abandonment rates.
Support multiple loan applications
By presenting your full range of financial products, customers can apply for multiple products with just one verification request.
Integrated with CrediTrack
Streamline the onboarding process by integrating with CrediTrack to verify customers’ identities and you can review their application status with required credit reports all on one portal.
Key Features and Benefits of Experian eKYC Plus
Features |
Benefits |
 Digital Onboarding Customers do not need to be present in person with end-to-end digital onboarding. |
 Time-saving Seamless digital onboarding means convenience for customers and your team. |
 Secure User Screening Facial recognition with Similarity Check, Validity Check, and Certified Liveness Check. |
 Best-in-class ID Verification Easy step-by-step checks ensure users are who they say they are, in a matter of minutes. |
 Product Listing Include multiple loan products in your application form. |
 More Choices, More Convenience Offer all your products in one place with detailed information, boosting registration rates. |
 Integrated with CrediTrack All information is stored within the CrediTrack portal, alongside selected credit reports. |
 Easy Document Access Simply log in to your CrediTrack account to view authenticated eKYC results in one place. |
 Low Setup Costs One-time setup cost, then pay only for what you use: e-Form, SMS, eKYC results, DocuProfile, and credit reports. |
 Significant Savings Grow your revenue - with no hidden costs, server investments nor heavy setup costs. |
Highly Accurate - More Than 95% Accuracy Rate*
Our results comply with Malaysia Central Bank’s stipulated minimum accuracy standard of 95%.
Secure and Compliant
Includes advanced data protection and Anti Money Laundering (AML) screening feature, in line with international security and compliance standards.
All-in-one Combination - AI, Monitoring by Verification Experts and Comprehensive Data
Powering Experian eKYC to the next level to support your business.
Delivered via CrediTrack DocuSafe with Credit Report Auto-generated
Select from available Credit Reports and have it ready for your review.
Strong Track Record Globally in Vertification Accuracy
With over 250 million verifications achieved due to the best-in-class liveliness check.
Customisable e-Form to Your Organization’s Requirements
Our eKYC Plus solution is flexible to suit various needs and purposes for various types of businesses.
*Source: As mandated by Malaysia's Central Bank for correctly approved verifications.
In a world of identity fraud and data breaches, Experian eKYC Plus is the most accurate, efficient, and secure way to verify the identity of your customers.
We are unable to address subscription-related inquiries via this business form. Kindly contact us at enquiry-my@experian.com or call +603-2615 1111.
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