Laptop with graphs on

Collections Analytics

Seamless scores to prioritise and optimise collection efforts

The escalating volume has made it challenging for you to maintain a robust collections framework while ensuring the customer experience with your brand continues to remain superior even during the collections process.

Experian Collections Analytics has guided our clients on using data and scores to determine the right approach during the collection process and reduce collections cost and achieve faster ROI.

By adopting mid-to-late stage collection scores and recovery models, lenders can priorities their collection operations. Collection scores coupled with intuitive strategies can achieve optimal collection efficiency.

Collections Strategy Design Steps

Benefits with Experian Collections Analytics

Screen with magnifier

Monitor your credit portfolios by leveraging bureau benchmarking and industry trends

Tablet page with sliders

Automate reviews and adjustments account reviews and triggers, build segmentation, challenger strategies

Percent of money in your hand

Deploy update models to capture recent payment behaviour and economic adjustment

grahs and cog within graph icon

Improvement in accuracy and interpretation

Costs going down icon

Optimise collections cost by using the right channel and collection effort to maximise resolutions across buckets


Would you like more information?

By signing up to Experian marketing communications you will receive the latest research, insights, news and invites to events and webinars. We will do our best to send you only communications that we deem to be relevant to you, your job and your business. You can change your mind at any time.