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Digital Onboarding

Kickstarting your digital transformation seamlessly today

The explosion of digital touch points have made today’s consumer truly connected and understood. This has fueled the need for a great omnichannel onboarding experience: a process of onboarding new clients and/or new products and services to existing clients across multiple interaction points seamlessly and effectively.

Experian Digital Onboarding solution provides a fully templated or configurable, compliant and secure way for your customers to apply digitally (self-serve or assisted) for your products and services with ease. It enables organisations to deliver a speedy onboarding customer experience by bringing together user-friendly interfaces, data, scores and best-in-class decisioning on a single integrated platform. In addition, ease of implementation and time to market is significantly improved.

Our digital onboarding solution is delivered on the cloud with a comprehensive set of capabilities and features that can be customised to meet your needs.

Did you know?

  • Mobile continues to be an important touchpoint for consumers with 15 percent of all consumers now mobile dominant.
  • 70 percent of C-Suite polled in a recent survey by Forrester admitted that they are ineffective at delivering an optimised digital customer experience across all touchpoints of the customer lifecycle.

Purpose-built Digital Onboarding Solutions


SME Digital Onboarding

Click here to find out how organisations targeting SMEs can digitise onboarding journeys.

Why choose Experian Digital Onboarding

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Get the same seamless onboarding experience no matter the device or platform.

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KYC compliant

Our onboarding solutions are fully KYC compliant and intergrated into existing framework.

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Backed by Experian’s renowned decisioning engine

With advanced decisioning, leverage real-time insights to move at the speed of market.

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Built for scalability

Experian Digital Onboarding is a flexible cloud solution designed to integrate into your infrastructure.

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Continuous improvement

The integrated reporting and analytics tools provide all the information to understand how to optimise each of the relevant processes.

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Industry leading security

With Experian’s fully integrated security suite, you will gain access to the market’s most robust tools for dealing with things like Identity protection, graud prevention and data management.

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Best-in-class risk management

Bridge the gap between risk models and proven methodologies.

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Personalisation at scale

Experience seamless digital interactions and personalised solutions.

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Intelligence applied

Make the leap between theory and application for truly intelligent automated decisions​.

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Agility in the cloud

Transform to cloud-native to be prepared for the future. Delivered on the cloud, Experian Digital Onboarding is a flexible solution designed to integrate into your decisioning infrastructure.

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Secure and compliant technology

Advancement creates security threats at scale too.

Why work with Experian?

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Proven track record

We serve over 900 clients in 82 countries. Experian PowerCurve powers more than half of top 100 banks and 8 of 10 global banks.

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Speed of decisions

Our credit decisioning processes help deliver decisions to customers in less than one second.

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Security first

Our robust approach to data security and global performance on cyber security are rated as advanced by a leading independent cyber security ratings firm.​

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Scale of data

We enable billions of decisions each year on our industry-leading decision management platform.​


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