Trade Bureau
Share customers’ payment information to improve credit risk management and debt recovery
Experian established the neutral collaborative platform in 2004 for non-banking industry players to share their customers’ payment information, both positive and negative, to better recover delinquent debts and reduce credit risks.
It covers a wide range of industries including retail and credit financing, construction, logistics, fast moving consumer goods and telecommunications.
Trade Bureau at a glance
Data contributed by members across Malaysia’s 11 broad RMIC classified industries.
Millions of records added monthly since 2004.
Negative payment information is available to all businesses for debt recovery purposes.
Members can access payment profile and 12-months payment trends.
- Study a customer’s payment behaviours and cash flow projection.
- View consolidated records of a customer’s payment history.
- Get early alerts on potential defaulters.
- Gain access to detailed analysis of a customers’ payment profile and trends over period of time.
- Review payment behaviour by a customer across various industries.
- Helps as an effective debt recovery tool.
- Ensure credit receiver places debt at high level of priority for settlement.
- Non-banking payment information acts as additional credit reference to the banks apart from banking information data.
- View Trade Bureau reports that provide an overview on Trade Bureau payment information at a minimal report fee.
Note: Experian Trade Bureau monitoring service is FREE for CrediTrack annual subscribers.
These monthly reports provide detailed information on the payment profile of a company or an individual including:
- Counts of previous enquiries conducted by subscribers, and the purpose of searches.
- Subsidiaries and counts of company charges.
- Payment profile and payment trend.
- Credit reference or defaulted payments.
- Non-bank lenders’ credit information.
Frequently Asked Questions
A trade bureau is a formal, membership-based central repository that enables businesses to share and access credit information about their trade partners and customers. This platform helps mitigate credit risks and improve the financial health of the business community by providing a comprehensive view of payment behaviour beyond traditional financial institutions.
Joining the Experian Trade Bureau allows your company to access valuable credit information, including past repayment patterns, payment profiles, and free monitoring of submitted entities. This reduces the risk of bad debts and enhances your ability to make informed credit decisions.
By accessing accurate and more recent credit information, your company can avoid extending credit to high-risk partners and customers, thereby reducing the likelihood of bad debts and improving cash flow management.
Members can access a range of credit-related information, including non-bank payment histories, non-bank payment profiles, and monitoring alerts on entities submitted to the Experian Trade Bureau.
The Experian Trade Bureau offers a comprehensive view of credit risk analysis by combining payment history from financial institutions with data from the Trade Bureau. This enables your company to evaluate the creditworthiness of partners and customers before extending credit, thereby reducing the risk of defaults and improving overall credit management.
Yes, being a member of a reputable trade bureau like Experian demonstrates your commitment to transparent and responsible credit practices, enhancing your company’s credibility and reputation in the market.
With access to detailed credit reports and financial data, your company can make more informed decisions about whom to do business with, what terms to offer, and how to manage credit exposure effectively.
Yes, the trade bureau provides tools and services that assist in debt recovery. Our platforms allow you to list defaulters, helping you recover outstanding debts more efficiently.
Membership typically includes access to seminars, training and networking opportunities, allowing your company to connect with other businesses and industry experts to share insights and best practices.
Joining the Experian Trade Bureau as a member does not incur an additional cost. The trade bureau services are included as part of the CrediTrack subscription. By subscribing to CrediTrack, you gain access to the tools and services provided by the trade bureau for efficient debt recovery. Contact Experian directly for detailed information on membership.
Joining the Experian Trade Bureau as a member does not incur an additional cost. The trade bureau services are included as part of the CrediTrack subscription. By subscribing to CrediTrack, you gain access to the tools and services provided by the trade bureau, facilitating efficient debt recovery.
The Experian Trade Bureau provides customer support, training sessions, and resources to help members effectively use their services and stay informed about industry trends and best practices.